Right of Withdrawal and Return Policy

In accordance with European consumer protection legislation, you have the right of withdrawal for online purchases. This right allows you to cancel a purchase without justification and without cost, by notifying us within the specified time frame.

Period for Exercising the Right of Withdrawal

For all online purchases, you have 14 days to exercise your right of withdrawal from the date you receive the product. Simply inform us of your decision in writing, either by using the withdrawal form provided or through any other clear written means.
Return costs are typically borne by the consumer unless otherwise agreed or if the product received is defective.

Accepted Reasons for Return

You may return a product if:

You have changed your mind within 14 days of receiving it.

The product has a manufacturing defect or does not function properly.

The product was damaged during transport.

The product is covered by an applicable warranty.

How to Return a Product

Notification: Contact us to indicate your intention to return and receive the necessary instructions.

Product Packaging: Ensure the product is securely packaged to avoid any damage during transit.

Return the Product: Follow the instructions to return the product to the address we will provide.

Refund

Once the product is received and inspected, we will issue a refund within 14 days, using the same payment method you used for the original purchase.

We are committed to making your return process as straightforward as possible and to providing complete transparency in handling your requests.